Last updated: 13 October 2026

​At Canvas Coaching & Consulting (“Canvas”), we aim to provide a clear and fair booking experience. Please review the following terms before completing your registration.

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1. Registration Confirmation

Registration for paid workshops, sessions, and events is confirmed once the required payment has been received and verified.

2. Participant Cancellations

Tickets are non-refundable if a participant voluntarily cancels their booking or is unable to attend, except where a refund is required under applicable law or expressly approved by Canvas.

Tickets may be transferred to another person with prior written notice to Canvas. Please contact info@canvasconsultancy.com to arrange a transfer.

3. Event Cancellation or Rescheduling by Canvas

If Canvas cancels an event, participants will be offered the choice of:

• A full refund to the original payment method; or

• Transferring the booking value to another eligible event organised by Canvas, subject to availability.

If an event is rescheduled, participants may choose to attend the rescheduled event or request a refund.

4. Refund Processing

Approved refunds will be issued to the original payment method. Canvas aims to process approved refunds within 5–7 business days.

Additional time may be required for the bank or card provider to reflect the refunded amount.

5. Transfer of Registration

Tickets may be transferred to another participant with prior written notice to Canvas. Please provide the replacement participant’s details so that the registration records can be updated.

6. Payment Disputes and Enquiries

If you have any questions or concerns regarding your booking, cancellation, ticket transfer, or payment, please contact:

info@canvasconsultancy.com

We aim to resolve enquiries promptly and professionally.

7. Applicable Rights

Nothing in this policy limits any consumer rights that cannot be excluded under applicable law.